Shipping Policy
Shipping Policy
Thank you for visiting and shopping at Metalcube. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Order Weight | Shipping Cost |
| Standard Shipping | 3-5 business days | Under 1lb | $7.99 |
| 1+ to 3 lb | $10.99 | ||
| 3+ to 20 lb | $11.99 + $0.68/lb above 3 lb | ||
| Expedited Shipping | 1-2 business days | Under 1lb | $10.99 |
| 1+ to 3 lb | $13.99 | ||
| 3+ to 20 lb | $14.99 + $0.67/lb above 3 lb | ||
| Free Shipping | 3-5 business days | Free on orders over $65 |
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Delivery delays can occasionally occur due to carrier issues or inclement weather.
3. Shipment to addresses
Metalcube ships to addresses within the U.S., U.S. Territories.
Please note: Metalcube does not ship to P.O. boxes.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Metalcube is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shopify handles sales tax calculation, and taxes are calculated at checkout based on the destination state.
6. Damages
Metalcube is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.